Hello,
I'm playing on the silver server. While I was exiting from an hospital my game crashed. And now everytime I'm trying to log in again my game crashes immediately. 
I think my player is bugged just in the entrance of the hospital, and thats the reason why crashes the game. Is there any option to reset my position or something? Thank you.

Hello, thank you for reaching out to us.

There is a known bug that crashes the game when trying to load the in-game music.

Try muting the in-game music and SFX in the Options window before logging in.

Let me know if it works.

Thank you, now it works perfectly.😘

I'm glad to see that your issue has been resolved, thereby i will be locking this thread.

If you face any problems in the future, feel free to reach out to us again!

Best regards,

Thaloras.