Thaloras

I'm glad that your issue has been resolved, thereby I will be locking this thread. If you face any other issues in the future, don't hesitate to reach out to us again! Best regards. Thaloras.

I'm not 100% sure, but let's keep it regular, between 5 and 15 numbers.

Hey there, we suspect that there might be a character in your password that the game client can't recognize. Could you please try changing the password to be numerical only? Let me know how it goes.

I'm glad to see that your issue has been resolved, thereby i will be locking this thread. If you face any problems in the future, feel free to reach out to us again! Best regards, Thaloras.

Hello, thank you for reaching out to us. There is a known bug that crashes the game when trying to load the in-game music. Try muting the in-game music and SFX in the Options window before logging in. Let me know if it works.

@Vaita I apologize for a delayed response. You should be teleported to the last visited Pokecenter. Let me know if it worked and if you face any further issues regarding this topic. Best regards, Thaloras.

This is the first time I saw this happen to a player. I've forwarded this in hopes of getting to the bottom of this issue. I'll update you as soon as I get new information.

Could you do me a favor and try to create another account under the same email address? Try to login with that one and let me know if it works.

Hello, thank you for reaching out to us. Can you please provide a screenshot of the error showing while trying to login? Also, can you tell me which version of the client do you have installed? Looking forward to your response.

Unfortunately, I can't do anything about it. You chose to catch it again even though you've been told that it'll have the same Nature, Ability and IV's as in the first encounter you had with it. You should have requested to restore it from the start. I'm going to lock this topic now, if you have other questions or doubts, feel free to reach out to us again. Best regards, Thaloras.

Hello, thank you for reaching out to us. Boss Nikola has been removed a month ago. Legendary pokemon now respawn on their own, with the same Nature, Ability and IV's as in their first encounter. I hope this information helps. Let me know if you have any more questions regarding this topic.

Hello, thank you for reaching out to us. There is few ways you can escape that situation. 1. Have a pokemon that knows a move Surf in your party 2. If you don't have a pokemon that can learn Surf, you can always catch one and teach it. 3. You can ask someone to battle you and faint all your pokemon, that will teleport you to the last visited Pokecenter. I hope this info helps! Let me know if you have any other questions regarding this topic.

Hello, thank you for reaching out to us. Every stat increase or decrease resets upon switching out in-battle. If you have any other questions, feel free to ask! Kind regards, Thaloras.

Hello, thank you for reaching out to us. There has been a known bug where the game crashes while trying to load the map music. All you have to do is mute the in-game music and sounds before logging in, and it should work just fine. This bug will eventually be fixed in the future updates, but for now, this is the best temporary solution we have. I hope this information helps! Let me know if that solves your issue. Looking forward to your response. Best regards, Thaloras.

Hey @Zeytal, I apologize for the delay in my response. I have forwarded this to the respective parties, and I got a feedback just now. The data showed in Pokedex data is correct. This issue will be fixed with the next server update, and the NPC data will match with the Pokedex. If you have any other questions or doubts, let me know.