Slouchleroux Posted Friday at 04:07 PM Share Posted Friday at 04:07 PM When I go to login on the Gold server I get an error that it's invalid, what have I done? I was able to successfully swap my data between servers but that doesn't solve my overall issue. Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/ Share on other sites More sharing options...
Adiuvo Posted Friday at 07:26 PM Share Posted Friday at 07:26 PM Hello @Slouchleroux I'm sorry to hear you're having problems playing on the Gold server. As you are able to log in to the Silver server, are you able to log out of Silver and try to log in to the Gold server without typing in your password? If that still gives you an error, can you please take a screenshot of the problem? It looks like you have been able to log in to Gold in the past, with the last log in dated in 2021, so the account should be accessible. 1 Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1613202 Share on other sites More sharing options...
Slouchleroux Posted Friday at 10:31 PM Author Share Posted Friday at 10:31 PM I have successfully logged into the Silver server, then logged out and tried to log into Gold without retyping anything, and it still did not work, this is the screenshot: Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1613218 Share on other sites More sharing options...
Adiuvo Posted Saturday at 01:39 AM Share Posted Saturday at 01:39 AM Thank you for the screenshot. I haven't seen this issue before, so I will discuss it with other members of Staff to see if we can get this figured out for you. The good news is that you seem to be able to play on Silver in the meantime while we get this sorted. Hopefully we can get you on Gold soon enough as well. Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1613245 Share on other sites More sharing options...
Adiuvo Posted Saturday at 04:47 PM Share Posted Saturday at 04:47 PM Hi @Slouchleroux After consulting with several members of staff, we believe the issue may lie from merging the servers, being unable to login, and then transferring. The recommendation is for you to reset your account password and try again, making sure to check if you have any issues with the 2FA verification process. You can find how to reset your password here. Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1613528 Share on other sites More sharing options...
Slouchleroux Posted yesterday at 12:04 AM Author Share Posted yesterday at 12:04 AM (edited) Hi @Adiuvo I tried to update my password but that is giving me an error that my old password is incorrect. I then go and manually type it in to log in to the Silver surfer multiple times, and then try it again and still get the same error when trying to update the password: Edited yesterday at 12:05 AM by Slouchleroux Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1613611 Share on other sites More sharing options...
Adiuvo Posted 18 hours ago Share Posted 18 hours ago Hi @Slouchleroux To confirm, you used the link I supplied above to reset your password, correct? This would have sent you an email with a link to reset the password. Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1613833 Share on other sites More sharing options...
Slouchleroux Posted 8 hours ago Author Share Posted 8 hours ago Hi @Adiuvo I used the reset link and that allowed me to reset the password which resolved the issue. Thanks. Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1614029 Share on other sites More sharing options...
Adiuvo Posted 6 hours ago Share Posted 6 hours ago Excellent. To confirm, you can now log in to both Silver and Gold? Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1614051 Share on other sites More sharing options...
Slouchleroux Posted 6 hours ago Author Share Posted 6 hours ago Yes. Link to comment https://pokemonrevolution.net/forum/topic/262555-my-login-credentials-work-on-silver-but-not-on-gold/#findComment-1614054 Share on other sites More sharing options...
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