Adiuvo

Thank you for the screenshots, I will pass these along and notify you when I have an update

Hello @Nox7 , Thanks for reaching out to us regarding this issue. I'm sorry to hear you got stuck in the Hoopa Dungeon. Your character should now be at the last pc you used. Please login to the game and confirm you have escaped the dungeon. I look forward to your reply

As you both have managed to login since the original posts, I will go ahead and close this thread. If you need additional help in the future, please feel to create a new thread. Have a good day!

Closed as resolved. Should you need assistance again in the future, please feel free to make a new thread!

Closed as resolved. If you need additional help in the future, please feel free to create a new thread. Have good one!

Hi there folks, Sorry about the login difficulties. There was an issue with the mail api/2fA/login service earlier, and should now be working correctly. Please try logging in.

Hello @Jackstermac , Your refund request for the Giratina PvP mount was accepted and has been processed. You should now see the 500 PvP coins added back to your account, and the mount removed.

Glad the matter resolved itself and you were able to get back to playing! Closed as requested

Hi @Jackstermac , I apologize for the delayed response. Your request for the Giratina PvP mount refund will be looked at and once I have an update to its status, I'll let you know promptly. Thank you for your patience!

Did you talk to Bill? Can you please screenshot what he says?

Hello @T1nkat0n , If you haven't already in the past few days, please return to Bills House, where you should be able to encounter the Scyther again. Please let me know if that works.

Hi there @Msora5822 , Glad you figured out how to navigate the map, as you've noticed, its a bit complex. If you need further guidance on the guest, you can follow along with this guide, which should help you with any difficulty I'll go ahead an close this thread as you solved the problem, but if you need assistance again in the future, please feel free to create a new thread. Have a good day!

Hello @Msora5822 I'm sorry to see you've had an issue with the Zekrom Quest. You'll need to fight a total of 5 battles, including Damon, to win the tournament. I believe Mako is a competitor in the tournament, not one you fight personally, but need to beat them by finishing with more points. More information on the tournament and the quest can be found here, should you wish to use it. Please let me know if you have any additional problems with the quest. Good luck!

Correct, you should now have unlocked access to the Hoenn region and can now start your story there. I suspect the crash sent your character to the previous location you healed at, or the previous location your character was at when it was last auto-saved. While you're location wasn't the same as when you crashed, you had still defeated the Elite 4.

Thank you. As far as I can tell, you have defeated both the Kanto and Johto Elite 4's, despite your game crash, and can continue onto the Hoenn region if you wish. Does that Npc offer to take you to Hoenn?