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Hello there @Crisgamerklk Rest assured, this is not a bug and simply just a delay on our end. When possible, a member of our Staff Team will process your request, though as @Mingrenpro said, this is dependent on Staff availability. 

 

Thank you for your patience. Have a great day! 

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. Creating a thread may help players all over the world!

 

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