help sup

[Gralak21]

Look, I'm playing on my PC and my internet is super good, but I've already disconnected a thousand times, while on my cell phone it doesn't disconnect once, and every time I get something good the internet drops. I took a picture and even recorded a video when I met my first friend of the day, and I still got disconnected. I demanded a new, good one or a skin because the lag is hurting me so much.

[Adiuvo]

Hello @Gralak21,

 

I'm sorry about the server issues you've been experiencing. I understand your feelings, as we are all being affected by this issue.

 

In this case, the problem is that our Proxies are currently under a DDoS attack. We don't know why that's the case, if its from a larger attack or a directed one specifically aimed at PRO. Normally if a proxy is having an issue, the server can switch to one of the others without the player disconnecting, but in this case, all proxies were experiencing issues. We ordered and have finally received additional proxies for our servers, which are now up. We hope these additional proxies will improve the servers and reduce the disconnects. 

 

Hopefully we'll see an end to these attacks soon so we can get back to enjoying the game we love.