Accidental mount purchase - help with exchange

[Darkson]

Hello,

 

I purchased the Shiny Tyranitar Mount by mistake on March 6 at around 01:11 (local time).

 

Would it be possible to exchange it for the Shiny Absol Mount instead?

 

Thank you.

Edited Saturday at 06:34 PM by Darkson
Updating request

[Darkson]

Hello again,

 

My previous request has not been answered yet, so I am following up.

 

If it is not possible to exchange the Shiny Tyranitar Mount for the Shiny Absol Mount, could I please receive a refund of the 100 coins used in the purchase?

 

Thank you.

[Adiuvo]

Hello @Darkson,

 

I have forwarded your requests to the appropriate staff members. Once I get a response, I will make sure to let you know

[Darkson]

Hello, thank you for forwarding my request to the appropriate staff members. I appreciate your help and will wait for the response.

[Adiuvo]

Hi @Darkson,

 

You request has been granted. The Shiny Tyranitar mount has been removed from your inventory, with a Shiny Absol mount added to replace it.

 

Please check your bag and verify the exchange.