Valentine Event on Aphrodia Island Not Triggering

[Zuniga]

Hello PRO Staff,

I'm posting in this thread because I don't know where to post my topic.

I recently returned to the game after a long break. I had not logged in for about a year, and before that I was inactive for around 5–6 years. I decided to play again during the current Valentine event.
 

I have already completed the James quest and the Cupid Bow event. However, the other Valentine event that should start on Aphrodia Island does not trigger for my account.

This is my first time doing this event, but none of the NPCs on Aphrodia Island start the quest for me. Because of this, I cannot access the event content needed to catch the new Clefable and Salamence also other rewards.
 

Account details:
IGN: Zuniga
ID: 29083927
Server: Silver
 

Could you please check if there is an issue with my account or if I might be missing a requirement to start the quest?

Thank you for your help.

Edited March 10 by Zuniga

[Zuniga]

Hi PRO Team,

Follow up on this please.

Thank you

[Adiuvo]

Hello @Zuniga,

 

Im sorry you're having issues related to the Valentine quests. 

 

Do you currently have access to other routes on the event island, like Aphrodia Island East?

[Zuniga]

Hi PRO Team,

Here are the quest that I did already.

 

James Quest / 10 Valentines Letters (Cupid Bow) / Mega Salamence.

As far as I know the only thing that I didn't trigger in the event is the Valentines Clefable. When I'm going to the Aphrodia Island East I can only see a wedding. Help please

Thanks!

[Adiuvo]

On Aphrodia Island East, if you go south of the wedding to the stairs, are you able to walk on the clouds?

 

If so, please continue South East until you find another island. When there, follow the path south until you come across more clouds that go west. Following these clouds will bring you to a smaller island. 

 

On this small island, please see if there is a Clefable Npc present. Compare with this image, where the red circle is. If there is a Clefable there, interact with it and see if you are able to battle it

[Zuniga]

Hi PRO Team,

For your reference here is a screenshot of the location, Clefable is nowhere to be found T.T

[Zuniga]

Hi follow up on this please

[Adiuvo]

Hi Zuniga,

 

I've reached out to the Content Scripter team to see if we can figure out the issue. Its possible you may have started the quest in 2020 (which is why you have access to other locations), but did not fully complete it.  

 

In the mean time, you can try looking through our Guides section and see if you can find a walkthrough for the quest, or look for a video on youtube. You could try to follows step by step the quest and see if there was a point you may have stopped at. 

 

I'll reach out once we know more. 

[Adiuvo]

Hello again,

 

I've talked with the CS team, and have come to conclusion that you did complete the quest previously in 2020. There is a specific variable that is triggered when a player starts the battle with the quests Valentine Clefable, and we found that on your account. However, there is not a specific variable that shows if a player actually catches the Clefable. I have searched significantly and have been unable to find the Clefable either released, submitted to Collector Joro, or traded to another account. As far as I can tell, you battled the Clefable but failed to catch it. 

 

I know this is probably not the answer you wish to hear, and I apologize that I am unable to provide you with a better one. However, you can still encounter Valentine Cleffa, Clefairy, and Clefable where ever they spawn in the wild, including on the Event Island at the spawn Aphrodia Island West.  

 

Please let me know if you have any further questions