Multi-Account Problem

[Goldking55]

 

Dear PRO Staff,

       Subject: Inquiry regarding Multiple Accounts on the same Network/IP

  I am writing to clarify a situation regarding my household's access to the game.

In the past, both my cousin and I attempted to play Pokémon Revolution Online from the same home network. Unfortunately, our accounts were banned for "Mass Account" violations. At the time, we did not fully understand the rules regarding account limits and kept creating new ones to try and play together, which we now realize made the situation worse.

We have now thoroughly read the game rules. We truly enjoy the game and want to play legitimately without violating the Terms of Service.

Our Situation:

• Users: Two separate players (Me and my cousin).

• Connection: We share the same home Wi-Fi/IP address.

• Goal: We would like to play our own individual accounts simultaneously without being flagged for multi-accounting.

Could you please advise us on the correct procedure to ensure our accounts remain safe? Are there specific steps we should take to prove we are two distinct players, or can our IP be noted by the staff?

We appreciate your time and the work you do to keep the game fair.

 

 

Looking forward for your Reply

Best regards,

Goldking55

Falcon02