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Bug Hoenn Transmat Quest - Wattson missing

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Hello Staff,
My in-game name is: peterphan0410
Server: Gold
I am stuck on the Hoenn Transmat Quest. The guard at the Pokemon Center tells me to find Wattson, but Wattson is completely missing from New Mauville (he is not inside or outside). 
Could a Game Master please check and reset my quest variables for this quest? Thank you

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Edited by Peterphan0410
Add more picture

9 hours ago, Peterphan0410 said:
Hello Staff,
My in-game name is: peterphan0410
Server: Gold
I am stuck on the Hoenn Transmat Quest. The guard at the Pokemon Center tells me to find Wattson, but Wattson is completely missing from New Mauville (he is not inside or outside). 
Could a Game Master please check and reset my quest variables for this quest? Thank you

Hiya there @Peterphan0410

 

I have forwarded the issue to our Content Scripters and will reach back out to you as we diagnose the issue at hand. Feel free to add on more to the issue in the meantime. 

 

Have a great day,

Fusionflair

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

Hello again @Peterphan0410

 

Wattson should be visible for you now at the end of the quest at New Mauville. Follow this very Guide to the quest to complete it from here on out.

 

Feel free to let me know if you need further assistance with this. 

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

  • Author
16 hours ago, Fusionflair said:

Hello again @Peterphan0410

 

Wattson should be visible for you now at the end of the quest at New Mauville. Follow this very Guide to the quest to complete it from here on out.

 

Feel free to let me know if you need further assistance with this. 

Thank you for your reply, Admin.
However, I just went to check every single Pokemon Center in Hoenn, and all the guards are still blocking the doors to the Transmat rooms. I also went back to the very end of New Mauville, but Wattson is completely missing (he is not there).
If possible, could you please completely reset this TransportScreenshot_2026-06-01-21-22-44-527_com.PROTeam.PROClient.jpg.71bad7b520b573f957772cc844128218.jpg Quest back to the very beginning for me? I would like to do the whole quest again from the start to make sure everything works properly.
Thank you for your patience and support!
  • 2 weeks later...
On 6/1/2026 at 10:39 PM, Peterphan0410 said:
Thank you for your reply, Admin.
However, I just went to check every single Pokemon Center in Hoenn, and all the guards are still blocking the doors to the Transmat rooms. I also went back to the very end of New Mauville, but Wattson is completely missing (he is not there).
If possible, could you please completely reset this TransportScreenshot_2026-06-01-21-22-44-527_com.PROTeam.PROClient.jpg.71bad7b520b573f957772cc844128218.jpg Quest back to the very beginning for me? I would like to do the whole quest again from the start to make sure everything works properly.
Thank you for your patience and support!

Hello @Peterphan0410

 

Our Content Scripters tried another fix for you, could you please check if you can see Wattson at New Mauville now?

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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