My account is being compromised can't access and it need to recover.

[Lukayasin]

I used to play this game since 2018. And spend lot's of time here then for career poupous  I left the game. when I came back I see no red and blue version but silver and Gold and my account was gone. I was so heart broken then started new account but left the game. Recently I realize I have the register mail of my account from 2018 but my account is locked. I beg pro team please recover my account and give it back to my email. Also My gaming name was Lukarioyas. The picture from 2018 is attached to prove. Please help me

[Zarachi]

Hello @Lukayasin!

 

First, welcome back to the game! 

 

As you see ingame, Red and Blue server dont exist anymore and become Silver few years ago. 

 

To be able to log into the Silver server which is a merge of both, you will require to merge your account from Dashboard which can be accesible from there !

 

Be sure to pick the server where you have the most hour and want your progress as before.

 

Once you done with it, you will require to confirm your device via catcha send via a ingame pop-up, as shown in the screen you have access to your mail so you should be fine.

 

Hope it answer your issue.

 

Dont hesitate if you have any further questions, I will gladly answer them!

 

I wish you a wonderful day !

 

Very Respectfully,

 

Zarachi 

[Lukayasin]

but the thing is look at the gameplay hour like I have palyed for more than 300 hours as I recall. But it shows 1 hour can you say a veteran has 1 hour and as i recall i canged my ingame name from lukayasin to lukarioyas and i can answer things from that account that only I knows. Like my first ever gastly that i eve traine with I thing speed 30 iv . my journey my friends,and many more.