Zarachi

Hello @Kradden87 ! First, refrain from bumping your thread within 24 hours. And apologies for issue you are experiencing. To be able to get the Landorus caught data back, you will require to talk with the Computer in one of the Professor Lab. Let me know it if solves your issue. Take care, Zarachi

Hello @Randompeanut ! Apologies for the inconvenience you are experiencing. From our database, it look like you are missing one seen data in your gen1 pokemon which is Dratini. To be able to get the last prize, you will require to see his data. There is many different way such as trying to catch one, fight a NPC which have it or you could potentially try to speak with the Dratini in Dragons Den to get his seen data. Hope it clears your issue. Very Respectfully, Zarachi

Hello @Ramzi2525 ! First, I'm really sorry to hear about your lose versus this boss. Unfortunately it is not a bug, Hyper Voice bypass Substitute and crit consider drop stats and do normal damage, here I did a showdown calc for you with -4 (2 Shell Smash Gorebyss) versus a Simple crit Hyper Voice! Let say, you used 2 Memento before giving simple ability via Golduck, the Sylveon is at -4 (-2 from Memento) 0 SpA Sylveon Hyper Voice vs. -4 252 HP / 0 SpD Gorebyss on a critical hit: 400-471 (127.3 - 150%) -- guaranteed OHKO You can see there a crit do around +127 damage and kill Gorebyss and since boss have higher stats with EVs, it is a kill at 100% I can understand it is frustating but it is how Pokemon RNG can be sometime. I wish you a wonderful day and a Good Luck for your bosses run! Very Respectfully, Zarachi

Hello @Inutilista ! I sincerely apologies for the trouble you have with the quest. This quest can be tricky due to Kabutops being fast and attack the Eon at any moment, you will have to keep trying whilst being the fastest to be able to complete this quest! Meanwhile, I recommend you to use a pokemon with either Destiny Bond or Endeavor Focus Sash and Quick Attack/Sucker Punch to defeat the Aerodactyl. I wish you a Good Luck for your quest and wish you the success to be able to defeat this boss and get your reward! Very Respectfully, Zarachi

Hello @Sandwichkatze ! I have a good new, can you try to go to Route 25 Cave and speak with the Entei ? Once you done with it leave cave normally without USING a Escape Rope. Meanwhile your Mysterious Ticket got refunded and given back, let me know if it is not the case and also let me know about Entei. Very Respectully, Zarachi

Hello @Sandwichkatze ! Apologies for the issue you are dealing with. From what I see, you are meeting all the requirements (full gen2 caught data, Entei caught via boss) and you did many legendaries via World Quest, shouldnt be an issue. I did forwarded your issue to the appropriate team and I'm waiting for a answer, please be patient. Once again apologies and I will comeback to you when I have a response. Take care, Zarachi

Hello @Ilamix ! Apologies for the issue you are experiencing. From what I see from our database, you made a mistake and made your Farfetch holding your Arcanine Mount! To be able to get it, you will have to open the Pokemon card of your Farfetch and remove the Arcanine Mount! Hope it clears your issue! Very Respectfully, Zarachi

Hello @Lisheylong ! Apologies for the inconvenience you experienced. I'm really sad to hear that you lose your legendary due to recoil but unfortunately nothing can be done to restore it in our side, you will have to use another ticket. What I recommend you to do is to check the pokedex and see what moves the pokemon have around this level. Once again sorry. I wish you a wonderful day and Good Luck for the future World Quest and summer event hunt! Take care, Zarachi

Hello @Xianxen ! Unfortunately Moltres Wings via this quest is not a thing anymore and was a quest locked to 2020 only and not possible anymore. The only way now to get the Moltres wing currently is via PvP coins only. Hope it solves your issue! I wish you a wonderful day, a fun time during your seasonal summer event with many luck in your goals! Very Respectfully, Zarachi

Hello @Freespirit87 ! Apologies for the inconvenience experienced. It it a known bug where former map transfer into new one due to a faster loading since new client. There is now a optional client update which fix this issue, can you either update your client if you are in window or re-download the new client. Let me know if it solved your issue! Take care, Zarachi

Hello @Divinegold ! Apologies for the inconvenience encountered! It it a known bug where former map transfer into new one due to a faster loading. There was a optional new client you will require to download/update if you are in window client, solve this issue and load NPC correctly. Let me know if it's worked for you. Very Respectfully, Zarachi

Hello again! Nice to hear your issue got resolved! Since it is resolved, I'll now proceed to lock this topic but dont hesitate to create another one if you need any further help, have questions etc... I wish you a wonderful day and a fun time playing PRO ! Very Respectfully, Zarachi

Hello @Atilav ! Apologies for the inconvenience caused. As stated by @Dev91 (thanks you a lot) you will require all the gen4 pokemon to be caught excluding legendaries. Be sure to check if you have the pokeball icon next to every Generation 4 Sinnoh pokemon! Once you done with the caught data, you will be able to start the quest From Prof Rowan in Eterna Town! Meanwhile I highly recommend you to check the new Community Coordinator guide, you can found many there Here is the updated guide for Cresselia also! HERE Hope it solve your issue, dont hesitate to ask questions if you need help! I wish you a wonderful day and Good Luck for your legendaries quest! Take care, Zarachi

Hello @Ctcheese ! I'm really sorry to hear about your issue. During the Abandoned Ship, there is a total of 6 keys, as stated here You will have to found the 6 keys in different spots: 2 in room 1 (both 1F and B1F), one in room 3 B1F, one in Room 2 1F and one in Room 4 B1F and the last one with the Wingull! Be sure to check all the spots to be able to progress into the Captain Room! Let me know if you found the 6 keys and can go to the Captain Room! Very Respectfully, Zarachi

Hello @Gangstersus ! Apologies for the issue you are encountering. Can you please try to download the Legacy version instead? Can be found in Android download section. Once you have downloaded this one, be sure to disable the setting "Stream Music" from the sound setting. Let me know if it solve your issue. Very Respectfully, Zarachi

Hello @Rafanunesffc ! Apologies for the issue experienced, from what I see you were able to go into the island and it is a good thing! What I can tell you is that happens due to a bug during the past months which caused Pokedex data deletion, I can totally understand it is frustating and require you to check if you didnt lose a Pokedex caught data via the pokedex which can happens. Once again apologies for the issue, I wish you a Good Luck for your Moltres and Articuno! Take care, Zarachi

Hello @Yenfeng42 ! Apologies for the inconvenience experienced with this evolution issue. I highly recommend you to reset your client by closing it and re-open it. This can happens in rare situation where it require a client restart. Hope it worked after that and I sincerely apologies for the issue experienced. I wish you a wonderful day, a fun time completing your pokedex or training your Pokemon for content! Take care, Zarachi

Hello @Jinoz269 ! Apologies for the inconvenience caused. Unfortunately it is not a wiki bug, as stated by a PRO announcement during the 17th of July, all the spawns dump have been disable for an indefinite period and also touch the wiki. To be able to see the Pokemon who spawn in Safari, you will have to discover by either using the small arrow at top right to see which pokemon spawns there and if you havent got them, you will have to hunt until you found them. Hope it clears your issue, dont hesitate if you have any further question ! Good Luck for your pokemon hunt and have a nice day! Take care, Zarachi

Greetings @Gblears ! Apologies for the inconvenience caused with the NPC Buck. As changed during the June 2025 content update, to be able to get into Stark Mountain you will require to have the Gen4 caught data of every pokemon excluding legendaries. From what I notice, you only have around 45 pokemon over the 100 needed. You will require to catch the pokemon without a pokeball icon next to their icons in pokedex to be able to proceed. Hope it clears your issue. I wish you a Good Luck for your Pokedex completion. Very Respectfully, Zarachi

Hello again! Nice to hear everything got sorted! I'll now proceed to lock this thread but dont hesitate to create another one if you have questions. Meanwhile I highly recommend you to check the Sinnoh Walkthrough guide in forum, can be found there! I wish you a wonderful day and Good Luck for your PRO journey and future goals! Take care, Zarachi

Hello @Bunnypxnk ! From what I see you never talked to Barry in Lake Acuity, what happens if you try to go back there and talk to Barry ? Let me know. Very Respectfully, Zarachi

Hello @Bunnypxnk ! Apologies for the inconvenience caused. What happens when you try to go to the building left of the town? Can you access it and open the door? Waiting for a answer. Very Respectfully, Zarachi

Hello @Krilin1993 ! Sorry to hear about the inconvenience you are having to deal with. Hours requirement got removed 1 years ago during many quests rework in June 2025. As stated there,to be able to enter Stark Mountain you will require to have the full Sinnoh Caught Data excluding legendaries pokemon. From what I see, you only have 54 Sinnoh Pokemon caught over the 102 required. So you will require to get the caught data of the missing pokemon not having a little pokeball icon next to their pokedex data to be able to proceed into Start Mountain. Hope it clears your question. I wish you a Good Luck for your PokeDex completion and a wonderful day! Very Respectfully, Zarachi

Hello @Shinychansey ! To be able to enter this area you will require every Sinnoh Pokemon caught data outside of Legendaries. Even if you did it years ago, since new quest rework it is a necessity. From what I see, you still be missing some gen4 pokemon caught. Hope it clears your question. Very Respectfully, Zarachi

Hello @Hitok3n Apologies for delay. Fly not being a thing in PRO will not require you to go into this building and password is for later game, not in the current state, only happens after gym 7. You should be able to continue by going south from town. Highly recommend you to watch the official guide which can be found there ! I wish you a wonderful day and Good Luck for your journey in Sinnoh region! Take care, Zarachi