Progress rollback after game crash – Elite Four progress lost

Hello,

I’m having an issue with a progress rollback after the game crashed.

I had successfully defeated the entire Johto Elite Four at the Indigo Plateau and continued playing afterward. While I was inside a cave, the game suddenly crashed. When I logged back in, my progress had been rolled back to before I defeated the Elite Four.

The problem is that the rollback was not complete: the money I had spent on items (including Hyper Potions) was not restored, even though my Elite Four progress was removed.

So I lost the progress of defeating the Elite Four, while still losing the money I had spent preparing for and completing those battles.

Could you please check my account/server logs and see if my Elite Four progress can be restored, or if there is anything that can be done to correct this rollback?

I would really appreciate it, as I had already completed the Elite Four before the crash.

Thank you.

My user: Regiane