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My game just was deleted

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PRO Username: MooNMarube

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: BLUE

 

What have you done before the problem was there?

I've played.

 

What have you already tried to solve the problem?

Relog.

 

Description and Message

I logged me out and wanted to start a few hours later again to play then suddenly comes the first sequence with Proffesor Oak and my game was deleted

Are you sure you changed the server to blue? Everytime you start the game the server resets to red and you have to choose blue manually

thats weird, are you sure you logged into the right server? This happened to me when I first started. Started on blue server, logged out and the next day logged back in (on default red server) and I was at character creation screen lol.

yeah i sure i tryed it like 50 times

181364 yeah i sure i tryed it like 50 times

Well then I dont know what to tell you.. thats really strange. The only other thing I can think of is you were using a different account.

How long did you play before logging out?

181367 Well then I dont know what to tell you.. thats really strange. The only other thing I can think of is you were using a different account.

How long did you play before logging out?

 

5 hours i think. I have no other account.

well the last thing I can think of is uninstalling then reinstalling the game then making sure you switched the setting to blue server to log in.. There should be some sort of data log the GM's can look at so you might just have to wait for one of them to get on.

Seriously, check the server you are logging in.

From 2015: I'm still here

 

Make sure you're logging on the right server, in general. There's diversive save-files for each server.

Also, mind providing some screenshots (as well of your prior progress, if possible!)

We will investigate what happened.

 

Thanks.

181382 Make sure you're logging on the right server, in general. There's diversive save-files for each server.

Also, mind providing some screenshots (as well of your prior progress, if possible!)

We will investigate what happened.

 

https://imgur.com/jYtdKLK

https://imgur.com/W7si43l

https://imgur.com/o7PbspK

 

so here I have few screenshots

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