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Fossil guy in Route 111 did not give me fossil

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PRO Username: popmenow

Have you looked at the FAQ to solve your issue?: No

On which server issue happened: RED

 

What have you done before the problem was there?

Check for fossil guy at route 111 and check my bag for the fossil i chosen which was root fossil. I did not receive it.

 

What have you already tried to solve the problem?

 

 

Description and Message

I beat the fossil giver guy in route 111 desert and chose the root fossil. 40s later game had a rollback. I log back on to check if the fossil got rolled back as well. Fossil was not there so I check the fossil guy. He was not there either.

PRO Username: popmenow

Have you looked at the FAQ to solve your issue?: No

On which server issue happened: RED

 

What have you done before the problem was there?

Check for fossil guy at route 111 and check my bag for the fossil i chosen which was root fossil. I did not receive it.

 

What have you already tried to solve the problem?

 

 

Description and Message

I beat the fossil giver guy in route 111 desert and chose the root fossil. 40s later game had a rollback. I log back on to check if the fossil got rolled back as well. Fossil was not there so I check the fossil guy. He was not there either.

 

Hey there, popmenow. Sorry to hear about your bad luck.

 

Unfortunately, nothing can be done in your case. It's recommended to log off in order to save your progress whenever you accomplish anything of significance (catching rare Pokemon, acquiring items from NPCs, etc.) in order to prevent rollbacks.

 

For more information, please read the information found here.

 

Again, I'm sorry that this happened to you. Good luck going forward.

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