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Game is not starting at all


Grabarz23

  

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PRO Username: Grabarz23

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: BLUE

 

What have you done before the problem was there?

i was trying to play the game but the client was out of date so i downloaded new version . Know the game is not starting at all, it shows that the system its trying to launch/start something but nothing happens

 

What have you already tried to solve the problem?

i redownload the game but it didnt help. i run it on administrator mode but it didnt help. i try anty-viurs but it wasnt blocking the game same with firewall

 

Description and Message

grabarz23_signature.png.2630fa5fcbd89da686f0b38295b08cf4.png
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maybe that's about window" screen proted.." from you computer. let try to turn off it.. contral pannel->> system and security->>action center->>changes window smartsreen settings->> choose "don't do anything"

goodluck!

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Same here i can't get to the login screen as it keeps crashing everytime i open the client

The error message

 

d3d11.dll caused an Access Violation (0xc0000005)

in module d3d11.dll at 001b:719a65ba.

 

Error occurred at 2016-07-20_174558.

C:\Users\My\Desktop\pokemon\PRO32_95_4.exe, run by My.

41% memory in use.

1024 MB physical memory [1024 MB free].

2048 MB paging file [1024 MB free].

2048 MB user address space [1697 MB free].

Read from location 00000031 caused an access violation.

 

Context:

EDI: 0x00000000 ESI: 0x00000000 EAX: 0x05d33eff

EBX: 0x01344624 ECX: 0x08eeec3c EDX: 0x00000000

EIP: 0x719a65ba EBP: 0x08eeec0c SegCs: 0x0000001b

EFlags: 0x00010282 ESP: 0x08eeebcc SegSs: 0x00000023

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mine is that the PRO32_95_4.exe has stopped working

Problem signature:

Problem Event Name: APPCRASH

Application Name: PRO32_95_4.exe

Application Version: 5.3.5.61960

Application Timestamp: 5781775c

Fault Module Name: PRO32_95_4.exe

Fault Module Version: 5.3.5.61960

Fault Module Timestamp: 5781775c

Exception Code: c0000005

Exception Offset: 001127aa

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: ff25

Additional Information 2: ff25a541de4c4c34bdbf2155d969e7fa

Additional Information 3: 4908

Additional Information 4: 49087e7f5f3c4a7dbed3fbf4978cf573

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