Guest ConnectionIssue Posted July 24, 2016 Share Posted July 24, 2016 PRO Username: JohnButler Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: Blue What have you done before the problem was there? I used to play this game a few month ago, then stopped for approximately 2 month. I just downloaded the new client today (95_42) What have you already tried to solve the problem?: Tried all my e-mail address and passwords, I'm sure I typed it well. Also tried to reset my password on the website, but I can't. Description and Message: I can't log anymore ! I have a message "invalid username or password". I tried to reset my password but my account seem to be unknown, I have a message "invalid username or email". It's the same problem as this guy /viewtopic.php?t=27796 and the admin just told him to PM his username to look. Thanks for your help ! Link to comment Share on other sites More sharing options...
Skyseraphim Posted July 24, 2016 Share Posted July 24, 2016 Unfortunately they made an "Account Deletion" process to clear those inactive players. I search for your name. And it was there. You can also appeal to the link in the topic below. Here is the Topic. Here is the list too. [glow=red]Rem is ❤️">[/glow] Link to comment Share on other sites More sharing options...
Guest ConnectionIssue Posted July 24, 2016 Share Posted July 24, 2016 I'll do it. I hope I can recover my account :( Thanks for your quick answer and sorry for aproximate english, frenchy here ! Have a good day Link to comment Share on other sites More sharing options...
Skyseraphim Posted July 24, 2016 Share Posted July 24, 2016 No problem. I'm glad I could help. :Grin: I hope you could recover your account. :Angel: [glow=red]Rem is ❤️">[/glow] Link to comment Share on other sites More sharing options...
Red Posted July 24, 2016 Share Posted July 24, 2016 Have a try now As long as there are those that remember what was, there will always be those that are unable to accept what can be. Link to comment Share on other sites More sharing options...
Guest ConnectionIssue Posted July 24, 2016 Share Posted July 24, 2016 Perfectly working ! My account is back, and my progression too ! Thanks a lot for your help guys ! And btw nice job your game is awesome Link to comment Share on other sites More sharing options...
Red Posted July 24, 2016 Share Posted July 24, 2016 Closed. As long as there are those that remember what was, there will always be those that are unable to accept what can be. Link to comment Share on other sites More sharing options...
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