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Account stuck online

Duyere
in Resolved General Support

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I don't know if the server is down, or if I have been hacked, but I let myself logout due to timeout and tried to login not too long later to find out that my account is apparently still logged in. I just changed my password for safe keeping. My login history on my account page only shows my IP address too which concerns me.

 

Edit: Forgot to say this was for the Red server. I can login to the other servers just fine.

240338 I don't know if the server is down, or if I have been hacked, but I let myself logout due to timeout and tried to login not too long later to find out that my account is apparently still logged in. I just changed my password for safe keeping. My login history on my account page only shows my IP address too which concerns me.

 

Edit: Forgot to say this was for the Red server. I can login to the other servers just fine.

Don't worry your account hasn't been hijacked. You're experiencing a server sided issue that occurs when you aren't logged out correctly. The server still thinks that you are logged in. You will be able to log in again after the next server crash/ reboot. Keep an eye on the server status checker so you will know when you are able to play again.

https://project-sato.net/statuschecker/

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Check out PRO's Official Discord:

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  • Author
240346
240338 I don't know if the server is down, or if I have been hacked, but I let myself logout due to timeout and tried to login not too long later to find out that my account is apparently still logged in. I just changed my password for safe keeping. My login history on my account page only shows my IP address too which concerns me.

 

Edit: Forgot to say this was for the Red server. I can login to the other servers just fine.

Don't worry your account hasn't been hijacked. You're experiencing a server sided issue that occurs when you aren't logged out correctly. The server still thinks that you are logged in. You will be able to log in again after the next server crash/ reboot. Keep an eye on the server status checker so you will know when you are able to play again.

https://project-sato.net/statuschecker/

 

Well that is quite unfortunate but I appreciate your help. Thank you.

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