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Black Screen

Davide1999
in Resolved General Support

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So, I dowloaded the lastest client yesterday from the main website, but when I try to start the game I can see only a black screen and the game doesn't load.

Anyone can help me please?

I've Windows 7 and I'm OK with the requirements.

254431 So, I dowloaded the lastest client yesterday from the main website, but when I try to start the game I can see only a black screen and the game doesn't load.

Anyone can help me please?

I've Windows 7 and I'm OK with the requiriments.

- Moved to proper place -

Out of the general support FAQ:

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Cannot open PRO in Mac viewtopic.php?f=16&t=37017

PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

 

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