Guest Marl Posted September 26, 2016 Share Posted September 26, 2016 hello, i have an account that i cannot log into yellow server but i can with blue or red. i have made little progress as a result of this and would like that my account would be reset in order to solves this issue. This is not the account i wish to reset it is my other account with the username: Diddla i had to use this one in order to sign into forums as it does not let me on that account also. Link to comment Share on other sites More sharing options...
Rekkuza Posted September 26, 2016 Share Posted September 26, 2016 276984 hello, i have an account that i cannot log into yellow server but i can with blue or red. i have made little progress as a result of this and would like that my account would be reset in order to solves this issue. This is not the account i wish to reset it is my other account with the username: Diddla i had to use this one in order to sign into forums as it does not let me on that account also. Hi, Can you advise what message is displayed when you try logging in on Yellow server? Do not contact staff members for private support. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Guest Marl Posted September 26, 2016 Share Posted September 26, 2016 im having this problem where i cannot log into yellow server. After typing in my username and password is says "invalid Password or Username". However, the username and password i type is 110% correct. I know this as without changing the username or password i tried to log into yellow with, i switch to red or blue server and it logs in straight away without a problem. Why am i unable to get into Yellow server? can this be fixed or solved without having to make a new account. This problem is on my other account, i am also unable to sign into forums as well with it Link to comment Share on other sites More sharing options...
Nathan Posted September 26, 2016 Share Posted September 26, 2016 277168 im having this problem where i cannot log into yellow server. After typing in my username and password is says "invalid Password or Username". However, the username and password i type is 110% correct. I know this as without changing the username or password i tried to log into yellow with, i switch to red or blue server and it logs in straight away without a problem. Why am i unable to get into Yellow server? can this be fixed or solved without having to make a new account. This problem is on my other account, i am also unable to sign into forums as well with it It might sound silly but, are you sure that you verified your account with the link sent to you via Email? I know that there have been some issues with some accounts being activated; this could be the problem. Check out PRO's Official Discord: https://discord.gg/FdtDfG4 Link to comment Share on other sites More sharing options...
Guest Marl Posted September 26, 2016 Share Posted September 26, 2016 I wish this was the case, unfortunately it isn't. i have varied this account and ive changed the password many times now. Still, unable to log into yellow server. Yet i am able to get into blue or red with no problems. I believe that it is bugged, would like to have my account reset so i am able to play on yellow server. Link to comment Share on other sites More sharing options...
Digit Posted September 26, 2016 Share Posted September 26, 2016 277263 I wish this was the case, unfortunately it isn't. i have varied this account and ive changed the password many times now. Still, unable to log into yellow server. Yet i am able to get into blue or red with no problems. I believe that it is bugged, would like to have my account reset so i am able to play on yellow server. Unfortunately, sometime this week there was a bug in registration that caused some accounts to not be created for all the servers. This is a big reason why registration goes down usually when a server is rebooted. There's also an ongoing problem right now with activation. Your only option to clear the server if you've tried resetting your password is to create a new account once the activation problems are solved. Sorry for the inconvenience. Check out these useful links! Live Chat| Game Guides | General Support | Bug Report<i></i> [glow=white]Do not contact staff members for private support. Share the question on the forums due to being of use to others.<i>[/glow]</i> Link to comment Share on other sites More sharing options...
Guest Marl Posted September 26, 2016 Share Posted September 26, 2016 hi, i wish to keep my Username of: Diddla. i do not want to make a new account. can my account or username be deleted or reset so i can use it again? i would also like to use yellow server on that account but i am still unable to Link to comment Share on other sites More sharing options...
Digit Posted September 27, 2016 Share Posted September 27, 2016 277610 hi, i wish to keep my Username of: Diddla. i do not want to make a new account. can my account or username be deleted or reset so i can use it again? i would also like to use yellow server on that account but i am still unable to Unfortunately, we don't delete or reset accounts. Re-registering requires a new username unless an account hasn't be verified, to which it becomes available again after a week. Sorry about the inconvenience. Check out these useful links! Live Chat| Game Guides | General Support | Bug Report<i></i> [glow=white]Do not contact staff members for private support. Share the question on the forums due to being of use to others.<i>[/glow]</i> Link to comment Share on other sites More sharing options...
Recommended Posts