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Vulcanic Event


Killerxxlgr

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290079 hello guys totay i done vulcanic quest and i got hat event and 18k about and then fell the server and i lose these pls hlp :(

 

Hey KillerXXLGR, I am sorry by the inconvenience you have experience, however we can't take any action towards your case.

You can check why in this link, and how does everything happen in this link.

Quoting:

Lost by crash issues/disconnect

 

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread viewtopic.php?f=88&t=7881#p48834 . We are so sorry for your case, however, it will not have any action go further for your case.

 

One way to force the save of your new items in our Data base its by logging out, try to do that after getting important items/milestones, this way you will be safe from Role Backs.

Once again, and like it was said before, I am deply sorry about that experience and i hope i was able to help.

THIS IS MY SIG

 

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If you are reading this you are awesome, have fun playing with this moral boost ;)

 

Do not contact staff members for private support, we have awesome ways to support you and others at the same time.

Share the question on forums, as this can then be of use to others.

Please use proper forum when posting. Unsolicited messages will be removed. Thanks.

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