need help!!

[Mysteries]

hi there..i just want to play and i log in but its "can not connect to the server" what happen?? i ask my guild team on discord if the server is reboot but its not..they are in game atm..what happen why i cant log in??

[Amit2002]

Idk xD :confused:

[Mysteries]

lmao what happen again :Cry: :Cry:

[Shamac]

291181 hi there..i just want to play and i log in but its "can not connect to the server" what happen?? i ask my guild team on discord if the server is reboot but its not..they are in game atm..what happen why i cant log in??

 

Hello mysteries and i am sorry about the inconvenience.

As you can see in this link, there are some steps you can follow to fix that.

Quoting for easy access:

Hit by a "Cannot connect to server" message? Follow these steps and you will be fine:

Show Spoiler!

1. Check your requirements.

 

2. Please confirm that the server is online via the unofficial server status on our website https://project-sato.net/statuschecker/ . Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again.

 

3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game.

 

4- Always make sure your client is up to date! You must download a new client each time when a new update is released viewtopic.php?f=14&t=4563 (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated

 

5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down.

 

If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

 

If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done.

 

6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down!

 

Hope this was able to solve your problem, but if it didn't make sure to answer in this topic so we can take further actions.

Best of luck :)

[Mysteries]

i already solved it but thanks anyaway shamac :Heart:

[Mysteries]

u can locked this now

[Digit]

Locking this upon request and solution.