I bought two membership medallion, which came equipped on an Onix and a Natu just before the drop server, collected the two medallions for my backpack and I release the Pokémon. The problem is that when the server came back, there was only natu in my box of Pokemon. That is, for a grotesque server error, my Onix disappeared one month membership medallion. Seriously I'll take this loss by a grotesque server error?

Seriously, someone needs to help me with this. I can not take this loss.

I collected the locket even before release to the Onix and the only thing that saved the server was the release given the pokémon. Why that?

So just why will it? I will lose a medal by a server error, really?

I don't think mods will do anything about it unless you give screenshots as a proof you had them before the server crashed.

298791 I bought two membership medallion, which came equipped on an Onix and a Natu just before the drop server, collected the two medallions for my backpack and I release the Pokémon. The problem is that when the server came back, there was only natu in my box of Pokemon. That is, for a grotesque server error, my Onix disappeared one month membership medallion. Seriously I'll take this loss by a grotesque server error?

 

Unfortunately, staff cannot give you back anything you lost in a server crash/rollback as stated here

 

I'm sorry about your loss since MS cost a lot nowadays but the only advice i can give is to relog everytime you've done something important such as a trade or an evolution to force save your progress and to prevent you from losing it in case of a potential rollback.

 

In any case, have you carefully check your backpack to make sure that your medaillon isn't inside it?

Awww that's too bad.

 

Remember to log out to force save your progress next time. Let this painful lesson be a guide to your future trades/rare pokemons that you encounter and capture.

 

Goodluck :))

298835

298791 I bought two membership medallion, which came equipped on an Onix and a Natu just before the drop server, collected the two medallions for my backpack and I release the Pokémon. The problem is that when the server came back, there was only natu in my box of Pokemon. That is, for a grotesque server error, my Onix disappeared one month membership medallion. Seriously I'll take this loss by a grotesque server error?

 

Unfortunately, staff cannot give you back anything you lost in a server crash/rollback as stated here

 

I'm sorry about your loss since MS cost a lot nowadays but the only advice i can give is to relog everytime you've done something important such as a trade or an evolution to force save your progress and to prevent you from losing it in case of a potential rollback.

 

In any case, have you carefully check your backpack to make sure that your medaillon isn't inside it?

 

Unfortunately I have to take this loss because of a grotesque server error. From what I have responded have no way of resolution.

What is unfortunate is that the server did not save the collection of the item you did but I saved giving release in pokémon well after collecting the item.

It is a completely bizarre error, unfortunately I did not imagine that this could happen. Unfortunate.

Anyway, thanks for the support. I lost 700 k ... :)

298839-snip

 

Hello illthehard, I am really sorry about that experience, and like the other users said, unfortunatly there is no way to get it back as it was from a Role Back, in this situations our hands are tied and we can't bring that back. The only way to prevent this is by loging out after getting a rare item/pokemon, since loging out forces your data to be saved in the database.

Once again I am deeply sorry about the loss of the item and I hope I was able to help.

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Locked as Solved