Shumosecs Posted December 4, 2016 Share Posted December 4, 2016 help,the textures are gone and my game is all black,what can I do? I relogged,redownloaded the game and everything,the rar file says "The archive is infected" Help,please! (sorry for bad english,I'm italian.) Link to comment Share on other sites More sharing options...
Nathan Posted December 4, 2016 Share Posted December 4, 2016 317106 help,the textures are gone and my game is all black,what can I do? I relogged,redownloaded the game and everything,the rar file says "The archive is infected" Help,please! (sorry for bad english,I'm italian.) Where are you downloading the client from? I'd recommend downloading it from one of the official mirrors. Once downloaded, try using a different Un-zipping program to extract the client (WinRAR or 7-Zip). If you still receive the error then screenshot the exact message you get and post it here. Since it is an issue with the client and not your PC, you shouldn't need to update your drivers but you could do it anyway to avoid any issues that might be caused after extracting the client. Use Driver Booster to update all your drivers efficiently. Check out PRO's Official Discord: https://discord.gg/FdtDfG4 Link to comment Share on other sites More sharing options...
Shumosecs Posted December 4, 2016 Author Share Posted December 4, 2016 317110 317106 help,the textures are gone and my game is all black,what can I do? I relogged,redownloaded the game and everything,the rar file says "The archive is infected" Help,please! (sorry for bad english,I'm italian.) Where are you downloading the client from? I'd recommend downloading it from one of the official mirrors. Once downloaded, try using a different Un-zipping program to extract the client (WinRAR or 7-Zip). If you still receive the error then screenshot the exact message you get and post it here. Since it is an issue with the client and not your PC, you shouldn't need to update your drivers but you could do it anyway to avoid any issues that might be caused after extracting the client. Use Driver Booster to update all your drivers efficiently. I downloaded it from the main site and I used Winrar too :( Link to comment Share on other sites More sharing options...
Jilano Posted December 4, 2016 Share Posted December 4, 2016 317106 - Hello, Try to use the other available client (x32 or x64 depending on the one you're using right now), or: Crash issues or other issues Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738 Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Cannot open PRO in Mac https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=37017 PRO64_93_2.exe is not responding https://pokemonrevolution.net/forum/viewtopic.php?t=15846#p98003 Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Others solution: Updated drive and reinstall Direct X Link to comment Share on other sites More sharing options...
Nathan Posted December 4, 2016 Share Posted December 4, 2016 317112 I downloaded it from the main site and I used Winrar too :( Which version are you using? (32-bit, 64-bit, Mac) You should also try extracting it with a different tool. I use the default Windows extractor as, for some reason, my PC doesn't like WinRAR. 7-Zip is also still a good option. Make sure all past versions of the client are completely removed from your PC before reinstalling. Check out PRO's Official Discord: https://discord.gg/FdtDfG4 Link to comment Share on other sites More sharing options...
Shumosecs Posted December 4, 2016 Author Share Posted December 4, 2016 I have Windows 10 x64,I tried downloading it from every single site,but nothing. It is stil like that,with the errors on the rar file. Link to comment Share on other sites More sharing options...
Shumosecs Posted December 4, 2016 Author Share Posted December 4, 2016 It does not crash,it is just all black. Link to comment Share on other sites More sharing options...
Shumosecs Posted December 4, 2016 Author Share Posted December 4, 2016 I tried using the x32 client too Link to comment Share on other sites More sharing options...
Nathan Posted December 4, 2016 Share Posted December 4, 2016 317118 I have Windows 10 x64,I tried downloading it from every single site,but nothing. It is stil like that,with the errors on the rar file. (Images have been condensed into spoilers to avoid forum spam) Completely uninstall the game from your PC (Even deleting them from the Recycle Bin) and run CCleaner. Once all iterations of the game are uninstalled from your PC, search for "System" in the Windows Search Bar and click on the first result. From there you will see what system type you have/ need to download. Download that version from the Downloads Section and find it in your Downloads Folder. Click "Extract" then "Extract All" Choose where you want to install the game with the "Browse" button and click "Extract" again to start the process. The game will download and create a new folder, do not edit or move things from this folder. Click PROsystem type to launch the game. If you are still encountering the black screen then you might have to wait for the Developer to look into the issue as it seems to be happening to multiple people. Check out PRO's Official Discord: https://discord.gg/FdtDfG4 Link to comment Share on other sites More sharing options...
Shumosecs Posted December 4, 2016 Author Share Posted December 4, 2016 Don't know how to tell you guys. So I tried doing random things for solving my problem. And the random things I did worked. I don't even know how. Link to comment Share on other sites More sharing options...
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