Server crash/roll back major issue

[Jumpscarekitty]

As the server (blue) went down i battled with the rocket grunt in mt silver and won and i guess cause of the roll back he wont let me pass cause he counts that as a loss. Am i really gonna have to wait 7 days or is there any other way a GM/admin or similar can help me or is the reset time lower? :thanks:

 

NOTE: i am aware of the "play at your own risk" but this is different then losing some rare pokemon

[Manusan]

Greetings! Sorry to hear that, u have to wait, admins can do nothing atm, next time wait till servers r stable.

[Nathan]

320434 As the server (blue) went down i battled with the rocket grunt in mt silver and won and i guess cause of the roll back he wont let me pass cause he counts that as a loss. Am i really gonna have to wait 7 days or is there any other way a GM/admin or similar can help me or is the reset time lower? :thanks:

 

NOTE: i am aware of the "play at your own risk" but this is different then losing some rare pokemon

The Rocket Grunt there only has a 2 hour cooldown before you can battle it again.

 

Even so, if the case was that you had to wait 1 week or longer, staff wouldn't be able to reduce any time for cooldowns. You were warned about the server instability here so I suggest waiting a while before continuing anything important.

You can also read about rollbacks here and how to avoid them:

Naero[/color]"]24257Relogging is the ticket to staving off most rollback cases. By relogging' date=' you effectively force-save the data, as your client tells the database to save your data to ensure that it's retained by the time you log back in. Because the client needs a little time to processually communicate with the database to save it, you are advised not to "force-end" your client—be it through terminating it via the task-manager prematurely, insta-shutting off your computer, and so on.[/quote']

[Jumpscarekitty]

Believe me two hours is nothing ill take a nap and come back, the problem is if its 7 days. But anyway thank you both

[Lafellthefoul]

Depending on the cooldown of the Rocket Grunt, you're going to have to wait until the cooldown has ended. Assuming that their cooldown is only 2 hours, then you should be good to go. =)

[Cadenza]

320434 snip

Hi JumpScareKitty!

 

Sorry about the reset happening while fighting a boss, it's unfortunate that a rollback had to happen right then :/

 

However, as mentioned here by Daeon, the servers are experiencing issues, and they will be corrected. For future reference, here is a thread that you can check for any problems that you may have before posting in General Support.

 

The cooldown for that trainer is 2 hours, as previously mentioned by JollyOlNathan, so by now the cooldown should be over, and you can challenge the rocket grunt again.

 

I hope you have a good day, and enjoy Mt. Silver ^^

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