Guest Bahareth Posted December 18, 2016 Share Posted December 18, 2016 ever time I press login the game freeze and then says can't connect to server I tried closing the game but still the game freeze I am using windows 7 x64 Link to comment Share on other sites More sharing options...
Shamac Posted December 18, 2016 Share Posted December 18, 2016 323861 ever time I press login the game freeze and then says can't connect to server I tried closing the game but still the game freeze I am using windows 7 x64 Hello Bahareth, I hope the weekend has been great so far. First I am sorry for the inconvenience that you have experienced. As you can see in this thread, there are some steps that might help you solve that problem. Quoting for easy access Hit by a "Cannot connect to server" message? Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the unofficial server status on our website https://project-sato.net/statuschecker/ . Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released viewtopic.php?f=14&t=4563 (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! Hope this steps will help you solve your issue. Best of luck and let me know how it turned out by quoting me in this topic :) THIS IS MY SIG Instagram | Youtube | Twitter | Resolution Center If you are reading this you are awesome, have fun playing with this moral boost ;) Do not contact staff members for private support, we have awesome ways to support you and others at the same time. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be removed. Thanks. Link to comment Share on other sites More sharing options...
Guest Bahareth Posted December 18, 2016 Share Posted December 18, 2016 I follow these steps but still no hope Link to comment Share on other sites More sharing options...
Jilano Posted December 18, 2016 Share Posted December 18, 2016 323947 I follow these steps but still no hope Have you ever been able to log in? The servers seem online, so it should be on your end. Some mail providers seem to have trouble getting the activation mail, use Gmail, Outlook or Yahoo for best results (check this thread for more infos) It can also be your internet connection, an error which occurred during the extraction or your drivers not up to date It seems that the extraction works better with Winrar. Also try to disable your antivirus while you unzip it Check if your drivers are up to date Link to comment Share on other sites More sharing options...
Guest Bahareth Posted December 18, 2016 Share Posted December 18, 2016 all of my drivers are up to data I never able to login I have disable my antivirus and extract with winrar but still can't login Link to comment Share on other sites More sharing options...
Mestrepokemon Posted December 18, 2016 Share Posted December 18, 2016 re install your game Link to comment Share on other sites More sharing options...
Guest Bahareth Posted December 19, 2016 Share Posted December 19, 2016 I re installed the game still wont let me login I even tried the 32x version Link to comment Share on other sites More sharing options...
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