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No loading screen at all

Ashxmisty
in Resolved General Support

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Hi its me again back with this same problem that i just cant seem to fix. when i attempt to open the client a black screen pops up normal but it normally loads up and then the login screen comes up for some strange reason i dont see that happen at all but the background music which plays while on the login screen still plays at some point. i have tried uninstalling and re installing installing but that doesnt work tried running as admin that failed as well. What else is there to try ?

328089 Hi its me again back with this same problem that i just cant seem to fix. when i attempt to open the client a black screen pops up normal but it normally loads up and then the login screen comes up for some strange reason i dont see that happen at all but the background music which plays while on the login screen still plays at some point. i have tried uninstalling and re installing installing but that doesnt work tried running as admin that failed as well. What else is there to try ?

 

Hello AshXMisty, I am sorry for the inconvenience that you have experience, in order to solve try to update your drivers and DirectX. Also try to do the steps listed in this thread:

Crash issues or other issues

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix viewtopic.php?f=16&t=14738

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Cannot open PRO in Mac viewtopic.php?f=16&t=37017

PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

Also when you are downloading the new client make sure to delete all the previous clients from your device (including from the TrashBin).

Best of luck and let me know how it turned out by quoting me in this topic ;)

THIS IS MY SIG

 

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If you are reading this you are awesome, have fun playing with this moral boost ;)

 

Do not contact staff members for private support, we have awesome ways to support you and others at the same time.

Share the question on forums, as this can then be of use to others.

Please use proper forum when posting. Unsolicited messages will be removed. Thanks.

  • Author

Nope tried everything still refuses to work i give up on trying fix this problem with Pro and my desktop i will just play on my laptop but thx for the help

AshXMisty, try with alt + enter or ctrl + enter when u are in the black screen :y:

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