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338311 I dunno what to do. whenever I log into a server (any server) a black screen appears and I cannot see anything... can anyone help me?

- Moved to proper place -

...And all will burn, beneath the shadow of my wings.

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Remember to use the correct forum when posting. Unsolicited messages will be trashed. Thanks.

You will have to be online at the same time as a staff. Maybe you can hang around the live chat when you are around until you get a hold of a staff? And please, when/if you ask for staff, don't just ask if there is a staff, ask if there is a staff who can help you for the black screen problem.

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Official discord chat.

Be polite and patient if you need support. While users with the symbols +, % and @ are the chat staff, they are not necessarily also game staff, but they can usually advise you. That said, forums are better for reporting issues and bugs.

Guest UnknownUser11

I will create a Debug client which will output all errors and messages in the background to a file.

I will then upload it for you to download, and try and use.

 

Then when it happens, you can send me this text document and it will tell me what went wrong for you.

I am busy this weekend, however on monday I will do this and post a link in this topic for you.

Guest
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