Fafa3103 Posted February 27, 2017 Share Posted February 27, 2017 Hello :Grin: . I just got the game and my account but for some reason I can't connect to the server. I tried logging into the blue, red and yellow server but none of them work. If someone could help me I will be ever so thankful :Shy: Link to comment Share on other sites More sharing options...
Shamac Posted February 27, 2017 Share Posted February 27, 2017 356271 Hello :Grin: . I just got the game and my account but for some reason I can't connect to the server. I tried logging into the blue, red and yellow server but none of them work. If someone could help me I will be ever so thankful :Shy: Hi , welcome to PRO, and I hope you have a lot of fun in this game. Towards your issue, you can find some steps to take in order to solve it in this thread. Hit by a "Cannot connect to server" message? Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the official server status links here: Red Server: https://pokemonrevolution.net/ServerStatus.php Blue Server: https://pokemonrevolution.net/ServerStatusB.php Yellow Server: https://pokemonrevolution.net/ServerStatusY.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released viewtopic.php?f=14&t=4563 (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! As for my little tip to you, try to explore our forum, you can interact with people of different servers, play games in our Playground and make your own Suggestions. If you have any problems along your stay, we have various ways to support you. You can check our Game Guides or seek out Live Chat support via our IRC Channel. We've also got a list of Frequently Asked Questions to help guide you through. Hope you all the best and that you remain here for a long time :Angel: THIS IS MY SIG Instagram | Youtube | Twitter | Resolution Center If you are reading this you are awesome, have fun playing with this moral boost ;) Do not contact staff members for private support, we have awesome ways to support you and others at the same time. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be removed. Thanks. Link to comment Share on other sites More sharing options...
Letrix Posted February 27, 2017 Share Posted February 27, 2017 Welcome to PRO :) ...And all will burn, beneath the shadow of my wings. Do not contact staff members for private support. Share your questions on the forums as they could be useful to others. Remember to use the correct forum when posting. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Nimrodthegoat Posted February 27, 2017 Share Posted February 27, 2017 Hello :Grin: . I just got the game and my account but for some reason I can't connect to the server. I tried logging into the blue, red and yellow server but none of them work. If someone could help me I will be ever so thankful :Shy: welcome to PRO hope you enjoy your stay here Hi , welcome to PRO, and I hope you have a lot of fun in this game. Towards your issue, you can find some steps to take in order to solve it in this thread. As for my little tip to you, try to explore our forum, you can interact with people of different servers, play games in our Playground and make your own Suggestions. If you have any problems along your stay, we have various ways to support you. Yo adding on top of what he said, there are rules to each forum/subforum familiarize yourself with each forums rules before posting, they are usually found at the top of each section Link to comment Share on other sites More sharing options...
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