Hi,

 

A couple of hours ago, I logged into the game and all of my Pokemon, party and PC, were missing. I assumed that the server wasn't fully operational so I logged back out. A couple of hours later, I tried logging in and encountered the Invalid Username and Password message. Afterwards, I spoke with a moderator and we changed my password. I am still able to log into the forums but not the PRO dashboard and the game. My friends also informed me that I am no longer on the guild roster. Hence, I was advised to report this to the forum as it may be an issue for the administrators. I understand that there is the possibility that my account has been wiped. It will be sad to hear that an old account is gone but I would like to be sure.

 

Please advise,

Nobbysnuts.

Deleate all the file and download it gain

Deleate all the file and download it gain

 

I already tried this. I even downloaded the 32 bit and Android version to no avail.

Hi Nobby,

I've forwarded this case to an Admin so they can have a look at it. We're sorry for any inconveniences this may have caused and thank you for your patience.

Hi,

 

A couple of hours ago, I logged into the game and all of my Pokemon, party and PC, were missing. I assumed that the server wasn't fully operational so I logged back out. A couple of hours later, I tried logging in and encountered the Invalid Username and Password message. Afterwards, I spoke with a moderator and we changed my password. I am still able to log into the forums but not the PRO dashboard and the game. My friends also informed me that I am no longer on the guild roster. Hence, I was advised to report this to the forum as it may be an issue for the administrators. I understand that there is the possibility that my account has been wiped. It will be sad to hear that an old account is gone but I would like to be sure.

 

Please advise,

Nobbysnuts.

 

Try login on red now

Hi,

 

A couple of hours ago, I logged into the game and all of my Pokemon, party and PC, were missing. I assumed that the server wasn't fully operational so I logged back out. A couple of hours later, I tried logging in and encountered the Invalid Username and Password message. Afterwards, I spoke with a moderator and we changed my password. I am still able to log into the forums but not the PRO dashboard and the game. My friends also informed me that I am no longer on the guild roster. Hence, I was advised to report this to the forum as it may be an issue for the administrators. I understand that there is the possibility that my account has been wiped. It will be sad to hear that an old account is gone but I would like to be sure.

 

Please advise,

Nobbysnuts.

 

Try login on red now

 

 

My account is back up! A few things to note is that my password reverted back to the old one, which is no problem at all. I also lost $2.2m in game but I'll sort that out later. I'm just glad that I got my Pokes back. BIG THANKS TO EVERYONE WHO SUPPORTED ME!

Glad to see sorted out.

 

Resolved / Closed