Nobbysnuts Posted April 30, 2017 Share Posted April 30, 2017 Hi, A couple of hours ago, I logged into the game and all of my Pokemon, party and PC, were missing. I assumed that the server wasn't fully operational so I logged back out. A couple of hours later, I tried logging in and encountered the Invalid Username and Password message. Afterwards, I spoke with a moderator and we changed my password. I am still able to log into the forums but not the PRO dashboard and the game. My friends also informed me that I am no longer on the guild roster. Hence, I was advised to report this to the forum as it may be an issue for the administrators. I understand that there is the possibility that my account has been wiped. It will be sad to hear that an old account is gone but I would like to be sure. Please advise, Nobbysnuts. Link to comment Share on other sites More sharing options...
Rubayet Posted April 30, 2017 Share Posted April 30, 2017 Deleate all the file and download it gain Link to comment Share on other sites More sharing options...
Nobbysnuts Posted April 30, 2017 Author Share Posted April 30, 2017 Deleate all the file and download it gain I already tried this. I even downloaded the 32 bit and Android version to no avail. Link to comment Share on other sites More sharing options...
Letrix Posted May 1, 2017 Share Posted May 1, 2017 Hi Nobby, I've forwarded this case to an Admin so they can have a look at it. We're sorry for any inconveniences this may have caused and thank you for your patience. ...And all will burn, beneath the shadow of my wings. Do not contact staff members for private support. Share your questions on the forums as they could be useful to others. Remember to use the correct forum when posting. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Red Posted May 1, 2017 Share Posted May 1, 2017 Hi, A couple of hours ago, I logged into the game and all of my Pokemon, party and PC, were missing. I assumed that the server wasn't fully operational so I logged back out. A couple of hours later, I tried logging in and encountered the Invalid Username and Password message. Afterwards, I spoke with a moderator and we changed my password. I am still able to log into the forums but not the PRO dashboard and the game. My friends also informed me that I am no longer on the guild roster. Hence, I was advised to report this to the forum as it may be an issue for the administrators. I understand that there is the possibility that my account has been wiped. It will be sad to hear that an old account is gone but I would like to be sure. Please advise, Nobbysnuts. Try login on red now As long as there are those that remember what was, there will always be those that are unable to accept what can be. Link to comment Share on other sites More sharing options...
Nobbysnuts Posted May 1, 2017 Author Share Posted May 1, 2017 Hi, A couple of hours ago, I logged into the game and all of my Pokemon, party and PC, were missing. I assumed that the server wasn't fully operational so I logged back out. A couple of hours later, I tried logging in and encountered the Invalid Username and Password message. Afterwards, I spoke with a moderator and we changed my password. I am still able to log into the forums but not the PRO dashboard and the game. My friends also informed me that I am no longer on the guild roster. Hence, I was advised to report this to the forum as it may be an issue for the administrators. I understand that there is the possibility that my account has been wiped. It will be sad to hear that an old account is gone but I would like to be sure. Please advise, Nobbysnuts. Try login on red now My account is back up! A few things to note is that my password reverted back to the old one, which is no problem at all. I also lost $2.2m in game but I'll sort that out later. I'm just glad that I got my Pokes back. BIG THANKS TO EVERYONE WHO SUPPORTED ME! Link to comment Share on other sites More sharing options...
Red Posted May 2, 2017 Share Posted May 2, 2017 Glad to see sorted out. Resolved / Closed As long as there are those that remember what was, there will always be those that are unable to accept what can be. Link to comment Share on other sites More sharing options...
Recommended Posts