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Hey there Rafaella!

I am sorry to hear that you have experienced this inconvenience.Have you tried following the steps on this PRO for Mac guide? If this does not work, please try these steps and then redownload the application. Please let us know if you need any additional assistance, or your issue is solved! :)

Until we meet again.

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Hello Rafaella, I see that you are having an issue running the game on the mac.

Try right-clicking on PROOSX and click Open, shown below

14b3jet.jpg

Please let us know if it has worked for you.

I apologize for any inconvenience. I hope this helps you solve your issue.

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  Quote
-Snip-

 

Hello Rafaella, I see that you are having an issue running the game on the mac.

Try right-clicking on PROOSX and click Open, shown below

14b3jet.jpg

Please let us know if it has worked for you.

I apologize for any inconvenience. I hope this helps you solve your issue.

 

When i open this way, it takes a little longer to show the error, but still shows the same error in the end :/

 

Could it be some sierra related issue?

Hello Rafaella

 

Could you try to follow these steps, maybe this will solve your problem :

 

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I wish you good luck :Grin:

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