Zaczus Posted September 30, 2017 Share Posted September 30, 2017 Hello today i played on pokemon and i found shiny pokemon . I started to catch him but i get crashed ( Internet lost connection ) and now i have to ask you , can you give me this zubat or what? Shiny pokemons are very rare and that was not my fault .. Link to comment Share on other sites More sharing options...
Bash Posted September 30, 2017 Share Posted September 30, 2017 So sorry for you :( Of course I'm talking to myself, sometimes I have to talk with an intelligent person. Picture TP4L Link to comment Share on other sites More sharing options...
Ismurfy Posted September 30, 2017 Share Posted September 30, 2017 Hello [mention]Zaczus[/mention] , I am sorry to inform you but this is not possible, its a really bad luck and inconvenience but the Staff Team doesnt recover lost Pokémon during crashes (server nor user), It has been like that for the whole existence of the game, shiny or not shiny, theres nothing that can be done. I hope you understand their Point of View on this and I wish you happier days in PRO. :heart: [glow=orange]Signature created by Freiyr & 9oomy & Mieon.<i>[/glow]</i> Contact me on Discord: iSmurfie#5353 Check out our Discord Bot rental. Check out our guild thread, if you are looking for a guild! Link to comment Share on other sites More sharing options...
Zaczus Posted September 30, 2017 Author Share Posted September 30, 2017 Hmm so unlucky :c Thanks ;) Link to comment Share on other sites More sharing options...
Nebulas Posted September 30, 2017 Share Posted September 30, 2017 Hi there [mention]Zaczus[/mention] Sorry to hear about your inconvenience, but it is like [mention]iSmurfy[/mention] explained. Lost by crash issues Including disconnections and rollbacks Sometimes when the game crashes/gets stuck, you might lose a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback? We are so sorry for your case, however, it will not have any further action for your case. Sorry again, and I hope you have a great weekend. Kind regards. [glow=black][fade]- Locked as Solved -[/fade]<i>[/glow]</i> Rules - Terms and Conditions - Punishment Policy - Chat Rules DO NOT contact Staff Members for private support. Share your questions on the Forums as they can be of use to others. Unsolicited messages will be thrown into the abyss. Thanks! Kind regards - Nebulas Dedicated Support Team - Locked - Link to comment Share on other sites More sharing options...
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