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[Fjalla]

I load the exe file and it comes up with the full screen but it doesn't actually go past black screen and just stays like that and nothing happens, I have the latest version of Java and everything and i downloaded it twice on both windows links and its just not working

[Mssuhu]

I encountered that. Just relaunch your client.

[Doax]

Hi [mention]Fjalla[/mention]

 

You can refer to the General Support Guide there. In here you can find the topics that will refer to crash and other issues and possible steps to rectify the error.

 

Crash issues or other issues

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Linux/GNU Guide https://tinyurl.com/prognulinux

Cannot open PRO in Mac https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

These are the links to the main crash and other issues to help solve the possible issue.

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client.

 

Let me know if any of these steps resolve your issue to further help, or be aware that the issue has now been resolved.