I played the game for a couple weeks and then the screen started freezing, but the game will continue to play in the background just fine and I can control it, but the game screen just won't move with the game. Like I can hear the game being played but can't see it. I have downloaded both the 32 and 64 bit versions, deleted them, and then redownloaded them twice but it still doesn't work.

I played the game for a couple weeks and then the screen started freezing, but the game will continue to play in the background just fine and I can control it, but the game screen just won't move with the game. Like I can hear the game being played but can't see it. I have downloaded both the 32 and 64 bit versions, deleted them, and then redownloaded them twice but it still doesn't work.

Hello there, nrcraddo

 

First of all, sorry for the inconvenience!

 

 

Please try to run the game in admin mode, and compatibility mode;

 

Otherwise: Have you tried these following steps from the Issue Guide, already?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

---

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

---

Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

---

Other solution:

Update your drivers and reinstall Direct X

 

 

---

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

 

I'm looking forward for your feedback!

In the meanwhile, I wish you a great day :Angel:

Hello I Have a problem. Game Frozen after start

I Use Kubuntu 16.04

What I Should do?

Ways in Guide not help :(

 

 

 

starting & nothing happend please help