Need help!!!

[Polvore]

Need help!!!

 

I'm trying to access yellow server and I'm not getting it, someone could help me.

 

This window is popping up when I try to log into the yellow server.

 

 

[Calahan]

Need help!!!

 

I'm trying to access yellow server and I'm not getting it, someone could help me.

 

This window is popping up when I try to log into the yellow server.

 

 

 

Hello there, polvore, and sorry for the inconvenience!

 

 

Do you meet the game's requirements?

Desktop:

Operating Systems: Windows Vista+, Mac OS X 10.7+, Ubuntu 10.10+.

Graphics Card: DX9 (shader model 2.0) capabilities; generally everything made since 2004 should work.

CPU Speed: 2Ghz+ Processor recommended.

Ram: 2GB+ recommended.

 

Android:

Operating System: Android 4.4 (KitKat) or later.

CPU: 1.2Ghz+ Dual Core or better recommended.

Ram: 1.5GB+ recommended.

Graphics Support: OpenGL ES 2.0 or later.

 

 

[glow=red]If you do, try to run the game in admin mode, and compatibility mode[/glow]

 

Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

---

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

---

Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

---

Other solution:

Update your drivers and reinstall Direct X

 

 

---

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

 

Looking forward for your feedback; in the meanwhile, I wish you a great day :Angel:

[Polvore]

I tried the solutions that you sent me, and they did not solve my problems, but the strangest thing is that I can access the other two servers,

I believe that the problem is in the location of my character or it may even be my imagination, because the problem started soon after a day when the internet I live in was falling, I was trying to pass a cave and when I was battling with a npc, out of nowhere the internet crashed and I returned to the pokemon center, and this happened several times, until that window began to appear.

[Polvore]

Hi friend, I was able to solve the problem.

 

 

What I did was the following, first I opened the client and logged on to another server, then I logged out of the server without closing the client, and I logged in to the yellow server again, and logged in normally.

 

 

use this information for future similar errors, but thank you very much for your attention.

[Calahan]

Hi friend, I was able to solve the problem.

 

 

What I did was the following, first I opened the client and logged on to another server, then I logged out of the server without closing the client, and I logged in to the yellow server again, and logged in normally.

 

 

use this information for future similar errors, but thank you very much for your attention.

 

Hey!

I'm glad you found a workaround and can go on with your journey :Angel:

 

I will note it down, thank you for the details :) Sending you to your last visited PokéCenter might have been helpful as well; unfortunately, I wasn't able to try that as an Apprentice :x

 

 

Anyway, I will now lock and set this topic as solved;

 

Kind regards,

 

 

- [glow=lightgreen]Locked as solved[/glow] -