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I think i got hacked


Veryil

  

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PRO Username: Veryil

Do you have active membership?: No

Your knowledge about PRO: Advanced Knowledge

 

What have you done before the problem was there?

logged in and out several times to make sure it wasnt a bug-

 

What have you already tried to solve the problem?

logged in and out several times to make sure it wasnt a bug-

 

Description and Message

Well here is the thing, today i logged in like i usually do and i find out that 5 ofmy 6 pokemons that i bring with me are missing, i went to the pc after and checked there to find then and i realize that every trained pokemon that i used to have where missing. I think i got hacked, im missing a crobat, ambipom, sudowoodo, salamence, gigalith, aerodactyl, gyarados, delphox, gengar, luxray, shinny ninetales, shinny graveler and i just cant remember more, im hoping there is a record or something so i can get my stuff back, but this is just too sad.

 

I wasnt expecting something like that ofc, so i dont really have any pictures more than this ones

 

https://prntscr.com/93we7u

https://prntscr.com/9464c5

https://prntscr.com/945tkw (this one was 95 already)

 

 

 

this pokemons i mention before where not in the same page of my pc, wich is why i think they where taken.

 

this is how it looks like now

 

https://prntscr.com/94kicj

https://prntscr.com/94kjby

 

and this is my trainer profile, https://prntscr.com/94kkmx

 

hope to get some help with this problematicc

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Login. Check your PC box. Issue should be resolved now. I've recovered your Pokemon. Do let me know if there are any issues.


As long as there are those that remember what was, there will always be those that are unable to accept what can be.

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59906 Login. Check your PC box. Issue should be resolved now. I've recovered your Pokemon. Do let me know if there are any issues.

hey Red. i lost my pokemons too due to someone breaking into my account and taking it,my money and precious items.

i wrote a post about it in report section as soon as it happened.

but i saw here that you retrieved his pokemons,can you do the same for me please?(you can enter my report post for fruther details).

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Login. Check your PC box. Issue should be resolved now. I've recovered your Pokemon. Do let me know if there are any issues.

 

Thank you soo much red, everything in fixed now.

 

I also have to ask, was this some kind of a bug? or i did actually get hacked? if thats the case, i would like to know if there is a way to garanteed the safety of my account.

 

thanks a lot, you solved this issue really quick. im glad the player support its real in this game.

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Not a bug my friend. Those Pokemon were released and you account should be safe if you are playing properly. Did someone did this on your computer is something that has nothing to do with us.


As long as there are those that remember what was, there will always be those that are unable to accept what can be.

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59906 Login. Check your PC box. Issue should be resolved now. I've recovered your Pokemon. Do let me know if there are any issues.

 

I got a friend who just told me that he saw me online yesterday at 5:00 am (CST from Usa)

But i didnt log in in that moment so yah im almost sure i got hacked, dont get me wrong, im really happy i got my things back, but now i cant stop having this fear of someone breaking into my account and stealing me again.

Is there a way i can give more protection to my account? thanks again

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59982 There are no signs of you being hacked.

 

well i understand wath you are saying, the thing is that i didnt release those pokemons, and nobody have my account, is there a way to change the email linked to my account and also my password?

 

Thanks a lot man, and sorry for taking soo much of your time with this issue.

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