My account was to go into the store to buy pokeballs and locked in that image, what do I do?

it's the network problem, not ur account bug

My connection is stable, my God, how can this freezing happen?

the screen froze guys what do i do? pls i want play :(

Reset your network, itsnot ur account bug ^^

I restart my internet and still the screen still frozen

My account was to go into the store to buy pokeballs and locked in that image, what do I do?

Hey there aschi!

I am sorry to hear that you have experienced this inconvenience. Have you tried these Steps?

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client.

Also is it possible that a firewall may be blocking your connection? If so, you may need to create an exception for PRO in your firewall. Please try these steps out, and see if they help solve the issue :)

Hello, I was able to solve the freezing problem, my virus program was blocking the game connection, thanks, you can close the post.

Hello, I was able to solve the freezing problem, my virus program was blocking the game connection, thanks, you can close the post.

I'm glad that you were able to get the issue resolved and get back into game! I will now lock the thread since the issue is resolved. I hope you have a great day and have fun in the event! :D

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[glow=blue]-Locked as Solved-[/glow]