Aschi Posted October 27, 2017 Share Posted October 27, 2017 My account was to go into the store to buy pokeballs and locked in that image, what do I do? Link to comment Share on other sites More sharing options...
Guardnine Posted October 27, 2017 Share Posted October 27, 2017 it's the network problem, not ur account bug Link to comment Share on other sites More sharing options...
Aschi Posted October 27, 2017 Author Share Posted October 27, 2017 My connection is stable, my God, how can this freezing happen? Link to comment Share on other sites More sharing options...
Aschi Posted October 27, 2017 Author Share Posted October 27, 2017 the screen froze guys what do i do? pls i want play :( Link to comment Share on other sites More sharing options...
Prodex Posted October 27, 2017 Share Posted October 27, 2017 Reset your network, itsnot ur account bug ^^ [MEDIA=giphy]4QF3B3nXS9bdxci1gI[/MEDIA] My Personal Shop My wishlist Link to comment Share on other sites More sharing options...
Aschi Posted October 27, 2017 Author Share Posted October 27, 2017 I restart my internet and still the screen still frozen Link to comment Share on other sites More sharing options...
Shaui Posted October 27, 2017 Share Posted October 27, 2017 My account was to go into the store to buy pokeballs and locked in that image, what do I do? Hey there aschi! I am sorry to hear that you have experienced this inconvenience. Have you tried these Steps? Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix https://tinyurl.com/PROwin10fix PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Others solution: Updated drive and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client. Also is it possible that a firewall may be blocking your connection? If so, you may need to create an exception for PRO in your firewall. Please try these steps out, and see if they help solve the issue :) Until we meet again. Link to comment Share on other sites More sharing options...
Aschi Posted October 27, 2017 Author Share Posted October 27, 2017 Hello, I was able to solve the freezing problem, my virus program was blocking the game connection, thanks, you can close the post. Link to comment Share on other sites More sharing options...
Shaui Posted October 27, 2017 Share Posted October 27, 2017 Hello, I was able to solve the freezing problem, my virus program was blocking the game connection, thanks, you can close the post. I'm glad that you were able to get the issue resolved and get back into game! I will now lock the thread since the issue is resolved. I hope you have a great day and have fun in the event! :D [glow=blue]-Locked as Solved-[/glow] Until we meet again. Link to comment Share on other sites More sharing options...
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