PRO Username: sambarang123

Do you have active membership?: No

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

i'm not playing PRO for 'ONE' day and then when try login today its say "you have been banned from PRO"

 

What have you already tried to solve the problem?

1) re-install the game, and try re-login in but it still doesn't work

2) checked Ban reason from here

"https://pokemonrevolution.net/dashboard/" but it doesn't say anything about my ID banned

 

 

Moved to proper area

-snip-

Hey there sambarang123!

I am sorry to hear that you have experienced this inconvenience. Have you tried to follow some of the steps from this post?

Are you using Proxy?

Try not using it, and then test again

 

Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

Also can you try to reset your router? You might also want to check this post out.

Hi PRO team,

I'm really appreciate for the fast respond from you guys.

Now i'm able to login PRO game.

Love PRO team..keep it up the good work for better future of pokemon game. =)

I'm really love this game..

 

Sincerely,

sambarang123

-snip-

I am glad to see that the issue is resolved and you are now able to log into the game! That being said, I will now lock the thread, and I hope you have a great weekend! :D

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[glow=blue]-Locked as Solved-[/glow]