Blazery Posted November 12, 2017 Share Posted November 12, 2017 I completed the Halloween event, and when the mayor George offered me the Vampire cloths or the Hundoom mount, I took a moment to decide (<5mins), but PRO kicked me out, and no rewards for me. Can I get the reward? Link to comment Share on other sites More sharing options...
Cobramk Posted November 12, 2017 Share Posted November 12, 2017 You need to wait a staff for your reward, sorry for inconvenience. Link to comment Share on other sites More sharing options...
Calahan Posted November 12, 2017 Share Posted November 12, 2017 I completed the Halloween event, and when the mayor George offered me the Vampire cloths or the Hundoom mount, I took a moment to decide (<5mins), but PRO kicked me out, and no rewards for me. Can I get the reward? Hello Blazery, and foremost, I'm deeply sorry for your inconvenience; Unfortunately, we cannot refund anything lost due to a disconnection ‒may it be caused by a server crash or a net drop‒, including the progress or items, as stated here: - [glow=white]Quote for visibility[/glow] - Lost by crash issues Including disconnections and rollbacks Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case. Locking as nothing can be done, I wish you a great day! :Heart: - [glow=lightgreen]Locked as answered[/glow] - Link to comment Share on other sites More sharing options...
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