Victor100 Posted December 25, 2017 Share Posted December 25, 2017 Has anyone time that I have this problem when opening the game and always appears this message and never opens, I hope you help me please. :Frown: Link to comment Share on other sites More sharing options...
Calahan Posted December 25, 2017 Share Posted December 25, 2017 - snip - Hello there and foremost, I'm sorry for the inconvenience; Do you meet the game's requirements? Desktop: Operating Systems: Windows Vista+, Mac OS X 10.7+, Ubuntu 10.10+. Graphics Card: DX9 (shader model 2.0) capabilities; generally everything made since 2004 should work. CPU Speed: 2Ghz+ Processor recommended. Ram: 2GB+ recommended. Android: Operating System: Android 4.4 (KitKat) or later. CPU: 1.2Ghz+ Dual Core or better recommended. Ram: 1.5GB+ recommended. Graphics Support: OpenGL ES 2.0 or later. If so, try to run the game in admin mode, and compatibility mode; also add an exception to your firewall and antivirus if you haven't yet. Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ? Crash issues or other issues Win7 Guide - https://tinyurl.com/crashhelp Win10 Guide - https://tinyurl.com/PROwin10fix Android Guide - https://tinyurl.com/androidprofix Mac Guide - https://tinyurl.com/macprofix Linux/GNU Guide - https://tinyurl.com/prognulinux Cannot open PRO in Mac - https://tinyurl.com/ProMacFix PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) Unzip file without using WinRAR or 7zipDisable anti-virus program Restart computer Mac UnZip Programs Suggestions The UnarchiverWinZip5 Keka BetterZiip Other solution: Update your drivers and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client. I'm looking forward for your answer; until then, I wish you a good day, and happy holidays :Shy: Link to comment Share on other sites More sharing options...
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