Can´t open the game, resolution problem

[Raidyacjp]

I just started on sinnoh and now need to upgrade to the latest version, but it will download, but I did not open the game.

speaks that the resolution will not April.

I have already tried all the resolutions of my pc. what do I do?

[Luisnandobr]

Re: Cant install the latest version altough its downloaded

 

<t>Olá bom dia, queria reportar um erro que ouve no meu jogo (apenas nesse jogo).<br/>

<br/>

Error<br/>

<br/>

couldn't switch to requested monitor<br/>

<br/>

Switching to resolution 800x600 failed, trying lower one<br/>

Switching to resolution 800x600 failed, trying lower one<br/>

All resolution switches have failed<br/>

Screen: DX11 could not switch resolution (800x600 fs=1 hz=0)<br/>

<br/>

Alguma solução ? adoro esse jogo !!!</t>

[Raidyacjp]

Re: Cant install the latest version altough its downloaded

 

<t>This is the same thing that happens to me and the same as LuisnandoBR<br/>

Please someone has a solution for this?</t>

[Astraea]

Hello to the two of you!

 

We're aware of this issue and it is currently being worked on, as stated by Shane:

The "resolution" issue is known. It will be fixed in a non mandatory client update next time due to being unity engine bug. For now, there is a simple workaround; Keep selecting greater res gradually until you get desired result. If a certain resolution throws an error simply select another one from the same nest.

With that said, please try the workaround stated above. In simple terms, just start at a low resolution, then keep increasing it to what you wish the resolution to be at. If one particular resolution gives you an error, you'll simply need to try a different one. If this doesn't solve your issue, the new client being released fairly soon should have this patched. I apologize for the inconvenience, but as there is no other information to troubleshoot this problem, I'll now lock this topic. Have a good day you two!

 

- Locked -