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Hi, have you turned your anti-virus off or created an exception with it as that can something block the download of the client?

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem and could benfit from the answer as well.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

I have no problem with the antivirus, I just can not access any sites to start the download :(

 

I suggest using a different web browser then. I've just checked with them on firefox and could connect easily on my laptop. Are there parential restrictions set on your device that block website? If not then I suggest trying a different browser.

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem and could benfit from the answer as well.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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