Calvinkwong Posted January 21, 2018 Share Posted January 21, 2018 My game freezes and then crashes and an error pops up. https://imgur.com/MlZFVkL https://imgur.com/LqKNxOh Link to comment Share on other sites More sharing options...
Grandwarden Posted January 21, 2018 Share Posted January 21, 2018 My game freezes and then crashes and an error pops up. https://imgur.com/MlZFVkL https://imgur.com/LqKNxOh Hey there :Smile: Try to run the game in admin mode and add an exception to your antivirus if it's blocking PRO. If these don't help, try the following steps:- Crash issues or other issues:- Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix https://tinyurl.com/PROwin10fix Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Linux/GNU Guide https://tinyurl.com/prognulinux Cannot open PRO in Mac https://tinyurl.com/ProMacFix PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Mac UnZip Programs Suggestions 1-The Unarchiver 2-WinZip5 3-Keka 4-BetterZiip Others solution: Updated drive and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client. If the steps mentioned above don't work, read the solution mentioned over here by Calahan. Good luck :Smile: http://www.pokemonrevolution.net/forum/index.php?account/signature Link to comment Share on other sites More sharing options...
Tejas002 Posted January 21, 2018 Share Posted January 21, 2018 even its happend to me i given admin premissons after its getting Link to comment Share on other sites More sharing options...
Astraea Posted January 22, 2018 Share Posted January 22, 2018 Hi Calvin, Did you manage to do the steps that [mention]GrandWarden[/mention] responded with? For visibility purposes, I'll quote it here:Try to run the game in admin mode and add an exception to your antivirus if it's blocking PRO. If these don't help, try the following steps:- Crash issues or other issues:- Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix https://tinyurl.com/PROwin10fix Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Linux/GNU Guide https://tinyurl.com/prognulinux Cannot open PRO in Mac https://tinyurl.com/ProMacFix PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Mac UnZip Programs Suggestions 1-The Unarchiver 2-WinZip5 3-Keka 4-BetterZiip Others solution: Updated drive and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client. If the above doesn't work, can you check your crash report and see if it was an access violation? If so, try the following: First, be sure you have an exception added for your firewall and antivirus if you haven't added it yet. Try to run the game in admin mode, and also in Windows 7 compatibility mode. If you encountered a file reading issue (which is likely linked to your permissions on your C: drive partition): ▹ Try to fix your permissions in the appropriate folders, make sure you have both reading and writing rights just to be certain it'll work‒or, less troublesome, especially given the small game files' size: move your PRO folder to another hard drive partition, such as D:, that should do the trick!If the above doesn't work either, can you link me the error report? If you decide to post it directly on here, please use spoiler tags. Otherwise, just linking us to Pastebin file is fine (or any other means of a third party upload). I'll be eagerly awaiting your answer; until then, have a great day! :Angel: PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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