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My game freezes and then crashes and an error pops up.

 

https://imgur.com/MlZFVkL

https://imgur.com/LqKNxOh

 

Hey there :Smile:

 

Try to run the game in admin mode and add an exception to your antivirus if it's blocking PRO.

If these don't help, try the following steps:-

Crash issues or other issues:-

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Linux/GNU Guide https://tinyurl.com/prognulinux

Cannot open PRO in Mac https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Mac UnZip Programs Suggestions

1-The Unarchiver

2-WinZip5

3-Keka

4-BetterZiip

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client.

 

 

If the steps mentioned above don't work, read the solution mentioned over here by Calahan. Good luck :Smile:

Hi Calvin,

 

Did you manage to do the steps that [mention]GrandWarden[/mention] responded with? For visibility purposes, I'll quote it here:

Try to run the game in admin mode and add an exception to your antivirus if it's blocking PRO.

If these don't help, try the following steps:-

Crash issues or other issues:-

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Linux/GNU Guide https://tinyurl.com/prognulinux

Cannot open PRO in Mac https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Mac UnZip Programs Suggestions

1-The Unarchiver

2-WinZip5

3-Keka

4-BetterZiip

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client.

 

If the above doesn't work, can you check your crash report and see if it was an access violation? If so, try the following:

First, be sure you have an exception added for your firewall and antivirus if you haven't added it yet.

Try to run the game in admin mode, and also in Windows 7 compatibility mode.

 

If you encountered a file reading issue (which is likely linked to your permissions on your C: drive partition):

▹ Try to fix your permissions in the appropriate folders, make sure you have both reading and writing rights just to be certain it'll work‒or, less troublesome, especially given the small game files' size: move your PRO folder to another hard drive partition, such as D:, that should do the trick!

If the above doesn't work either, can you link me the error report? If you decide to post it directly on here, please use spoiler tags. Otherwise, just linking us to Pastebin file is fine (or any other means of a third party upload).

 

I'll be eagerly awaiting your answer; until then, have a great day! :Angel:

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