KoyomiOnii

[Koyomionii]

I have a problem when I try to get into the game, how can I solve it?

 

ScreenS: https://i.gyazo.com/8dc4c62f84d04b6028ae5ef035e159d7.png

[Grandwarden]

I have a problem when I try to get into the game, how can I solve it?

 

ScreenS: https://i.gyazo.com/8dc4c62f84d04b6028ae5ef035e159d7.png

 

Hey there :Smile:

It is a know bug. However, Red has mentioned a solution.

If the following workaround doesn't help, I'm afraid that you'll need to wait for the next client update as it is a unity bug.

The "resolution" issue is known. It will be fixed in a non mandatory client update next time due to being unity engine bug. For now, there is a simple workaround; Keep selecting greater res gradually until you get desired result. If a certain resolution throws an error simply select another one from the same nest.

 

In simple words, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one.

 

Good luck :)

[Astraea]

Hi Koyomi,

 

I'm extremely sorry for this inconvenience; this bug is known and a fix will be out for it soon. While waiting for the new client release, please try the following workaround:

The "resolution" issue is known. It will be fixed in a non mandatory client update next time due to being unity engine bug. For now, there is a simple workaround; Keep selecting greater res gradually until you get desired result. If a certain resolution throws an error simply select another one from the same nest.

In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one.

 

I apologize for this inconvenience again and I understand it is extremely frustrating. If the above doesn't work, you'll be needing to wait for the next update which should be released soon.

 

Since there is no further information I can possibly give on this issue, I'll now lock this topic. Have a great week!

 

- Locked -