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Bug Reporting Management

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There is a lot of clutter on the forum in the "bug resolution" section. I think we should report our bugs on that section, and then they are either fixed and moved to an archive, or moved to a "que" section to be fixed at a later time, or if its an irrelevant report, then it goes to the bad reports section. This way, all players and staff know what has/hasn't been fixed. It will be easy for staff to know what to work on, and they won't have to quote the bug and say fixed, it is simply moved to a fixed bug section.

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  • Author

Any traction on this idea? When I report an error in the bug section, when its fixed, it should be moved to a completed section

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Careful with links.


As long as there are those that remember what was, there will always be those that are unable to accept what can be.

  • Author
Careful with links.

Yeah I had to edit it because I saw it wasn't linking correctly.

How do I get a picture to show up? I click on image and place the image URL between the two image texts, but it doesn't go through

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Was saying because you posted your name. Anyway; https://i.imgur.com/MOhHyky.png

 

Simply use Lightshot, press prnt scrn, choose area you want to SS, upload or save or w/e. Once opened right click on the image it should give you direct imgur link. Can't use image links if there is no extension on it, such as .png or .jpg


As long as there are those that remember what was, there will always be those that are unable to accept what can be.

  • Author

Thanks Red, that makes it much easier to show images!

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  • Author

This is the issue I am talking about. There are over 1000 replies for "active" posts"

 

ZAspNr4.png

 

 

My recommendation is have the following sections under Bug Resolution Center

Map Errors

NPC/Script Errors

General Bugs (general sucks up forum, client, music, as well as anything else)

Resolved Reports (Any report that has been resolved is moved here)

Invalid/Irrelevant Reports (Bad reports or reports that will not be attended to are moved here)

Reports in Que (If you know the report will not get attended to in the next 7 days, move to this section)

 

Any reports in the map errors, NPC errors, and general bugs should not be in there for more than 7 days, if its not resolved in that time, move to the que. Also, there should not be pages upon pages in the "current" errors sections, only the active errors.

 

So currently there are 488 reported map errors. Ideally most of those should be moved to the resolved reports, the que, or the invalid reports, so that way everyone knows what the active reports are

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  • Author

Another comment on this:

When game goes live in a few weeks, there will be hundreds of new players flowing in. Chances are, the report rate will skyrocket, with most reports being bogus. The reason they will be bogus is because they will say "how come water gun didn't one hit knock out that Geodude. My bug reporting management suggestion will make it easy to filter these reports. Perhaps some are valid, so they can easily go into the que. I am really frustrated that one topic covers all NPC script errors reported since March 26. I want to only see the current ones so I know what has and hasn't been reported much more easily. It will make communication between testers easier as well because we can see what has been reported and not fixed yet.

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