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Unistalling and reinstalling the game

Fredanboi
in Resolved General Support

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Tried to uninstall and reinstall game due to problems, but I can't remove the files becuase the exe is always running. I can't seem to kill it through either taskmanager or using TASKKILL in cmd. Does anyone know what to do?

Tried to uninstall and reinstall game due to problems, but I can't remove the files becuase the exe is always running. I can't seem to kill it through either taskmanager or using TASKKILL in cmd. Does anyone know what to do?

 

Hi, I begrudge saying the common computer support phrase but have you tried turning the system off and back on again before trying to uninstall. If that doesn't work can you provide screenshots of what you've tried to do and I'll see if I can help you further.

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem and could benfit from the answer as well.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

I had a similar problem, do the following:

 

1: Uninstall the pokemon

2: use the CCleaner program

3: Go to start menu and open the run and type: recent, and delete everything

4: go to start menu and open the run and type: prefetch and delete everything

5: maybe you do not need to try to do it, go to start menu and open the run and type: regedit, look under HKEY_CURRENT_USER then Software and look for PROTeam and delete this key

6: after having done everything install again the pokemon I think will solve the problem

 

Maniazera / red server
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