Connection

[Aizakking]

I created a new account and i can't connect on game. Can you help me?

[Rolione]

Did you activate it through the link you got into your email?

[Grandwarden]

I created a new account and i can't connect on game. Can you help me?

 

Hey there, follow these steps. I guess you're getting a message, "CANNOT CONNECT TO SERVER " right? If so, follow these steps:-

 

Follow these steps and you will be fine:

1. Check your requirements.

 

2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/status.php

Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again.

 

3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game.

 

4- Always make sure your client is up to date! You must download a new client each time when a new update is released https://tinyurl.com/PROupdates (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated

 

5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down.

 

If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

 

If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done.

 

6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down!

 

Also, are you from UAE? If so, you'll need a VPN to play the game as players from UAE are having troubles playing the game.

[Calahan]

I created a new account and i can't connect on game. Can you help me?

Hey there,

It appears that you have been able to log in on Red server since you created this topic; can you confirm that your issue is solved, so I don't lock the topic if it's not?

I'll be looking forward for your answer; in the meantime, I wish you a good day